Frequently Asked Questions

What do I need to rent a Car?

To book your car, all you need is a credit or debit card under the renter’s name.

When you pick the car up, you’ll need:

  • Each driver’s full, valid driving licence, which they’ve held for at least 12 months (often 24).
  • Renter’s credit / debit card, with enough funds for the car’s deposit and rental costs.
  • International Resident – Passport, Visa and International Driver’s Permit.
How old do I have to be to rent a Car?

The age requirement is between 21 and 70 years old. If you’re under 25 or over 70, you have to pay an additional fee of $25 per booking.

Can I book a hire car for someone else?

Yes, as long as they meet these requirements. Renter must be physically present with his/her driving licence, credit/debit card and other documents such as utility bills, passport and visa for international customer.

What should I look for when I am choosing a car?

Space: You’ll enjoy your rental far more if you choose a car with plenty of room for your passengers and luggage.
Fuel policy: Not planning on driving much? A Like for like fuel policy can save you a lot of money.

Are all fees included in the rental price?

The vast majority of our rentals include Theft Protection, Collision Damage Waiver (CDW), local taxes and any road fees. You’ll pay for any ‘extras’ when you pick your car up, along with any young driver, additional driver – but we’ll explain any additional costs before you book your car (and taking your own child seats). For more details on what’s included, just check the ‘See Details’ of any car you’re looking at.

How to book a Car?

Select the car you want to drive. Fill in your personal details, pick-up & return date & time, and submit. Once we receive your request form, we will write back or call you with the car’s availability, rental costs, and bond amount. Or simply call us at 0420 525 470.

Does the car comes with Insurance?

All cars include basic Damage Collision Cover. The damage excess ranges from $5000 to $7000, depending on the types of car. You can select an excess waiver option to reduce your damage excess. Please check with the staff.

What are the Damage Excess Options?

You can select one of the options:

For Small Hatchback & Sedan Cars
Excess $5,000 $1,500 $200
Per Day    $0   $25  $40
       
For SUV Cars
Excess $6,000 $1,500 $200
Per Day    $0   $35  $50
       
For Premium Cars  
Excess $7,000 $2,500 $500
Per Day    $0   $40   $70

 

Do you offer car delivery to customer's address ?

Yes, we currently provide delivery within Mawson Lakes for an additional fee of $20.

Do you provide baby seats?

Yes, we offer child seat (front and rear facing) as well as booster seat for one-time additional fee of $10 per booking.

What are the major attractions in Adelaide?

If your trip to Adelaide is all sorted out but your itinerary is looking a little empty, let us give you a helping hand. Take in the best that this place has to offer by adding Adelaide Festival Centre and Government House to your schedule. If you’ve got an extra day or two to spare, swing by Rundle Mall and Adelaide Oval too. Stop by Adelaide Zoo. It’s one sight you’ll usually find on many travelers’ to-do lists. Adelaide Casino and Hindmarsh Stadium are also a stone’s throw away and worth a detour.

What are the best road trip destinations near Adelaide?

The joy of having your own ride is that you can go where you want, when you want. Make full use of your freedom by discovering all there is to do in Strathalbyn. It’s just 30 miles away. Explore the area beginning with Longview Vineyard, St Andrew’s Uniting Church and Station Masters Gallery. The locals will also probably point you in the direction of Lyndoch, 30 miles away. If you only see one attraction here, make sure it’s Jacob’s Creek Vineyards. But we’re also huge fans of Rockford Wines and Chateau Yaldara.

What are the best beaches near Adelaide?

No matter the weather forecast, you’ll be able to see the lovely beaches near Adelaide from the comfort of your own rental car. As you travel along, keep your eyes peeled for seagulls flying over these dazzling stretches of coastline: • West Beach • Henley Beach • Grange Beach and many many more.

What side of the road do people drive in Adelaide?

Keep on the left-hand side of the road in Adelaide. If you plan to rent a set of wheels here, be aware that the steering wheel will be on the right. It may take a little bit to get used to!

Is it difficult to park in Adelaide?

You’re unlikely to have any problems finding a space to park in Adelaide. With plenty of places to leave your ride, exploring this destination is a cinch.

Does Adelaide have peak-hour traffic?

It’s safe to assume you’ll experience some heavier traffic in Adelaide, given its population of approximately 1,225,200. For a faster and easier journey, it’s a good idea to avoid the roads during the peak hours.

Are there speed limits in Adelaide?

The residential areas in the city of Adelaide have a 50km/hr speed limit. Outside these areas, the speed limits generally range between 25km/hr and 110km/hr.

What happens if I get a speeding fine while driving a rental car in South Australia?

Normally, one of two things will happen. Your chosen rental car company may bill the fined amount to your credit/debit card. This is the most common practice. Alternatively, it may pass on your contact details to the relevant local agency so the fine is sent straight to you.

Is it illegal to use a cell phone while driving in Adelaide?

As long as you have Bluetooth or similar functions enabled, it’s legal to use your phone while driving a car in Adelaide. But be sure to keep concentrating on the road.

What are the rules around drink driving in Adelaide?

In Adelaide, it’s an offence to drive with a BAC (blood alcohol content) higher than 0.05%. If you’re in the mood for a few drinks, leave your car behind.

Is turning on a red light allowed in Adelaide?

It’s a big no-no to turn at a red light in Adelaide. If you come across one, enjoy a couple of mindful moments until the signal turns green.

Are seat belts compulsory in South Australia?

Seat belts are compulsory in South Australia. Having said that, the rule may differ for some vehicles, such as those operated by public transportation systems.